66bd Privacy Policy
Your personal information is completely safe with us — learn in detail here how 66bd collects, stores, and uses your data.
Introduction and Overview
66bd (hereinafter referred to as "we", "us", or "the platform") operates a trusted online casino and betting service for users in Bangladesh. We believe that the privacy of every user's personal information is a fundamental right. This Privacy Policy describes what information we collect, how we process it, with whom we share it, and how we keep it secure.
By browsing our website or creating an account, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].
Key Definitions
- "Personal Information" means any information by which you can be directly or indirectly identified, such as your name, email address, phone number, financial transaction details, or device identifier.
- "Processing" means any operation involving information, including collection, storage, modification, retrieval, or deletion.
- "Third Party" means any organisation or individual outside the direct control of 66bd that assists in providing specific services.
- "Cookie" means a small text file stored in your browser that is used to improve your browsing experience.
What Information We Collect
66bd collects the following categories of information to operate its services smoothly. We collect only the information that is strictly necessary to provide our legitimate services and ensure security.
a) Registration and Identity Information
- Full name and date of birth (for age verification)
- Active email address
- Mobile phone number
- Residential address
- Your chosen username and password (stored in encrypted form)
b) Financial Transaction Information
- bKash, Nagad, Rocket, or Upay mobile banking numbers
- Bank account number (for bank transfers)
- Deposit and withdrawal history and amounts
- Transaction date and time
c) Technical and Usage Information
- IP address and geographic location (at country level)
- Browser type and version, operating system
- Device identifier (Device ID)
- Time spent on site, pages visited, and click patterns
- Login and logout time records
d) Documents for Verification
Where applicable, as part of the KYC (Know Your Customer) process, images of a national identity card, passport, or driving licence and documents proving current address may be collected. These documents are used solely for identity verification and fraud prevention purposes.
Purpose and Basis for Data Collection
We process your personal information for the following legitimate purposes. The legal basis for each processing activity is stated alongside it.
Account Management and Service Delivery: To create and maintain your account and provide uninterrupted access to all features of the platform.
Processing Financial Transactions: To authorise and record deposits of ৳200 or more and withdrawals of ৳500 or more.
Identity Verification and Age Confirmation: To ensure that only individuals aged 21 or above can register on the platform.
Security and Fraud Prevention: To detect and prevent unauthorised access, money laundering, and fraudulent activity.
Customer Support: To resolve your complaints and questions in Bengali via 24/7 live chat.
Personalised Experience: To display relevant games and bonus offers based on your preferences and play history.
Ensuring Responsible Gaming: To monitor playing patterns and provide support where needed, and to identify problematic behaviour.
Meeting Legal Obligations: To comply with applicable regulations and the directives of regulatory authorities.
Data Sharing and Disclosure
66bd does not sell or rent your personal information. However, in specific circumstances and only where strictly necessary, information may be shared with the following parties.
Payment Processors
Payment service providers such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete a transaction. These organisations are governed by their own privacy policies.
Technology and Service Partners
We work with trusted technology partners for server management, cybersecurity, game software supply, and analytics services. They are bound by data processing agreements with us and may use the information only for the specified purposes.
Legal Authorities
In the case of a valid court order, government investigation, or legal obligation, we may be required to disclose information to the relevant authority. In such cases we always aim to provide only the minimum information necessary.
Business Changes
In the event of a future merger or acquisition, user data may be transferred. However, the new operating entity will be required to comply with the terms of this privacy policy and to notify users in advance.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. These technologies help improve your browsing experience and ensure the platform functions correctly.
Essential Cookies
These cookies are essential for the basic functionality of the website. They maintain login sessions, handle security checks, and remember your preferred language and currency settings. They cannot be disabled.
Performance and Analytics Cookies
These cookies are used to measure which pages on the site are visited most, where users encounter problems, and overall performance. The data collected is anonymous and held in aggregate form.
Functional Cookies
These cookies remember your previous preferences, such as your favourite game category or display settings. You can delete cookies at any time from your browser settings, though some services may become limited as a result.
Data Storage and Security
We follow industry-standard security measures to protect your information. The key features of our security framework are outlined below.
SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
Password Hashing: Your password is never stored in plain text; strong cryptographic hashing algorithms are used.
Secure Server Infrastructure: Our data centres are under continuous monitoring and regular security audits are conducted.
Restricted Access: Only authorised staff can access personal information, and every access is logged.
Anomaly Detection: Our automated systems instantly detect suspicious login attempts or unusual transactions.
Data Retention Period
We retain your information for as long as your account is active. After an account is closed, certain information may be retained for up to 5 years as required by legal obligations, dispute resolution, or fraud prevention. After that period, the data is securely deleted or anonymised.
Your Rights and Choices
66bd believes every user should have autonomy over their own data. Your main rights are described below.
Right to Access
You can write to [email protected] at any time to find out what information we hold about you, where it is stored, and for what purpose it is being used. We aim to respond within 30 business days of receiving your request.
Right to Rectification
If any information stored in your profile is incorrect or incomplete, you can request that it be corrected. Most information can be updated by yourself directly from your account settings.
Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained temporarily due to legal obligations or ongoing dispute resolution.
Right to Opt Out of Marketing Communications
If you do not wish to receive our promotional emails or notifications, you can click the "Unsubscribe" link at the bottom of any email or let our support team know. However, important account-related notifications cannot be disabled.
Protection of Minors' Data
66bd's services are intended only for individuals aged 21 or above. We do not knowingly collect information from any minor. If we find evidence that a minor has registered, their account and all associated data will be deleted immediately.
If parents believe their child has created an account without authorisation, please notify us at [email protected]. We will take the necessary steps without delay.
Third-Party Links and Services
Our platform may contain content from game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe). These providers are governed by their own privacy policies. 66bd is not responsible for the privacy practices of these third-party services. We recommend that you review the privacy policy of the relevant provider separately.
Policy Changes and Updates
66bd may update this privacy policy from time to time. Before any significant change, we will notify you by email or by a notice on the platform. The "Last Updated" date will be clearly stated in each version.
Continued use of the platform after changes are published will be considered as your consent to the revised policy. If you do not agree to the new terms, you may request that your account be closed.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, our support team is always ready to help. You can reach us through any of the channels below.
Email: [email protected]
Live Chat: 24/7 live chat support in Bengali — log in to the platform and start a chat directly.
Response Time: Typically within 24 hours; up to 3 business days for complex matters.
Need More Help?
Our Bengali-speaking support team is with you seven days a week, twenty-four hours a day.
Contact us now for any questions or data-related requests.